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Adding autopay to your website

There is an easy way to cut down on delinquencies and get the most return on investment — by offering auto-pay through your storage facility website.

Every storage facility operator has had trouble with delinquent customers - those who always pay late, and those who never pay at all.

When customers don't pay on time, or don't pay, you lose money and time! Autopay can improve your collection rate and save you a good bit of effort.

How it works

With autopay, customers are automatically billed each month through your self storage website.

Customers don't need to remember to send in payments, and you don't need to call or email a long list of forgetful clients! Recurring rental payments become automatic.

Most other industries already offer autopay, so if your business doesn't, you're falling behind.

  • Insurance companies routinely offer discounts to customers who agree to recurring payments. This incentive persuades clients to sign up.
  • Netflix and Hulu automatically bill their customers using auto-pay - this benefits the customers too by never lapsing their service.

Autopay is best practice in every recurring-payment business!
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Why offer auto-pay?

The best storage facility inventory management options include autopay.

Autopay payments are effortless and always on time. Autopay helps you plan your expenses, verify your income, and save time.

Customers prefer autopay in most circumstances, too! They don't have to get out the checkbook or stamps, and they don't have to drive down to the facility except when they want to.
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Autopay reduces legwork for employees

Simply set up an initial payment schedule, and then customers are locked in. Occasionally, customers will decide to change their payment method - usually this is when a card has expired.

Our self storage websites simplify the process for you and your tenants!

This automation will make managing finances for the business more manageable and more accurate. Best of all — you won’t have to spend time following up with customers on late payments.

Happy customers are loyal customers

Every business should be focused on retaining loyal customers. After all, it costs a lot less to keep the customers that you have than to find new ones! Auto-pay is a modern convenience that makes customers happy. It creates predictable and consistent recurring revenue at your mini storage or self storage facility, and it reduces office waste.

Customers won’t have to take the time to mail in a check. Plus, they won’t have to worry about forgetting when life becomes too busy.

Customers can save money with autopay as there are never any late fees. Even if late fees are because of an honest mistake, fees still feel like punishments, but with automatic payments, this is no longer an issue.

Autopay can help improve customer satisfaction. Customers will love the fact that they are saving time and stress with the convenience of autopay as part of your storage facility software arsenal.

Plus, you can avoid awkward late-payment conversations. Customers don’t like these conversations any more than you do.
Storage Masters O'Fallon facility ranking on Google inside an smartphone.

Consistent Revenue

Offering auto-pay means businesses know exactly how much revenue to expect on any given date — no waiting around for customers to send a check or credit card payment.

The payments are processed immediately, giving a precise snapshot of cash flow and accounting.

Autopay is an easy win for you, your staff, AND your customers!

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Add easy, reliable autopay to your facility!

Our online management tools give your customers all the digital features they want: online rentals, online bill pay, a customer account, auto pay, and so much more.
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