Tuesday, April 22, 2025
- 7:00am - 5:00pm: Registration
- 8:00am - 12:00pm: Workshops
- Development Workshop: Planning Phase - Academy 411
- Intensive Legal Workshop - Alliance 309
- 1:00 - 5:00pm: Workshops
- Development Workshop: Building Phase - Academy 411
- Advanced Operations & Revenue Workshop - Alliance 309
- 3:00 - 6:00pm: WISE - Women in Storage Education
Wednesday, April 23, 2025
- 7:00am - 7:00pm: Registration
- 8:00 - 8:50am: Keynote Address - Alliance 313
- Unstoppable: Turning Challenges Into Trumphs
- 9:00am - 1:50pm: Seminars & Vendor Presentations
- 9:00 - 9:50am: Educational Seminars
- An Intro to the New World of Self Storage Technology: People, Processes, and Progress - Academy 415
- Building Sense: Proven Strategies to Reduce Self Storage Construction Cost - Academy 411
- Feeling the Price Pressure? Self Storage Rate Strategies for a Cost-Sensitive, Service-Obsessed Market - Alliance 309
- Raising Funds for Self Storage Investments: Due Diligence, Common Pitfalls, & Other Pro Tips - Academy 416
- The Power of Storytelling in Self Storage: Amplifying Customer Engagement and Marketing Impact - Alliance 304
- What's Driving Self Storage Lawsuits Today? Know the Risks and How to Avoid Them - Alliance 306
- 10:00 - 10:50am: Educational Seminars
- Doing More With Less: Optimizing Self Storage Operations Without Busting Your Budget - Alliance 309
- Preparing for Your Next Self Storage Loan: Having the Answer Before Being Asked the Question - Academy 416
- Search GPT and Beyond: The Future of Self Storage Marketing - Alliance 304
- The Ultimate Guide to Self Storage AI: Applications, Benefits, & Real World Examples - Academy 415
- Weathering Your Next Self Storage Project to Withstand Climate Shifts - Academy 411
- Your Security Infrastructure: Building and Retrofitting Self Storage for Maximum Defense - Alliance 306
- 10:00am - 2:30pm: Overtime with the Experts - Alliance 305
- 11:00 - 11:50am: Educational Seminars
- Acquisition Alchemy: Turning Around a Distressed Self Storage Property for a Profit - Academy 416
- Essential Self Storage Insurance Coverages & the Challenges You May Face in Getting Them - Alliance 306
- It's Time for 'The Talk'... Tax Talk, That Is! 4 Strategies That Increase Cash Flow and Minimize Liability - Alliance 309
- Lit Marketing: Capturing the Minds - and Money - of the Young Self Storage Consumer - Alliance 304
- Mixed-Use Mastery: Blending Self Storage with Retail, Residential, & Creative Space - Academy 411
- Remote Control: How to Manage Your Self Storage Business from Anywhere - Academy 415
- 1:00 - 1:50pm: Educational Seminars
- ADA, SEO, AI... Oh, My! Understanding the Legal Risk in Your Online Self Storage Presence - Alliance 304
- Building a Family Self Storage Business That Survives and Thrives: Insights From Father & Son - Academy 416
- Deflecting the Next Disaster: Preparing Your Self Storage Business for Weather - Alliance 306
- Mini-Storage Masterclass: From Concept to Creation - Summit 209
- Stories of Self Storage Design Success: Projects That Nearly Died and How We Saved Them - Academy 411
- Tackling Technology at the Self Storage Development Phase: Building a Foundation for Success - Academy 415
- The Self Storage Sales Process is Changing! A Progressive Approach for a People-Centric Industry - Alliance 309
- 2:00 - 3:00pm: Table Talks
- Click, Click, Rent: How to Optimize Your Website to Increase Online Rentals - Layne Peterson, StoragePug
- 3:00 - 7:00pm: Trade Show - Summit Ballroom
- Visit us at Booth 334 to get a pair of Pug Socks!
- 7:00 - 8:30pm: Party on the Plaza
Thursday, April 24, 2025
- 7:00am - 5:00pm: Registration
- 8:00 - 10:50am: Seminars & Vendor Presentations
- 8:00 - 8:50am: Educational Seminars
- Achieve Hyper-Tough Self Storage Security Through Artificial Intelligence - Academy 415
- Best Practices in Site Security: Case-Study Insights from StorQuest Self Storage - Alliance 306
- Catering to a Nation that Loves Recreation: Developing Boat & RV Storage - Academy 411
- Harnessing the Power of Customer Feedback in Your Self Storage Business Reputation - Alliance 304
- Scaling Up: Things You Need to Know Before Acquiring a Self Storage Portfolio - Academy 416
- The Self Storage Flywheel: Delivering Excellent Customer Experience in an Increasingly Remote World - Alliance 309
- 9:00 - 9:50am: Educational Seminars
- Can You Take It High Enough? Multi-Story Self Storage Construction From Top to Bottom - Academy 411
- Conducting Your Own Self Storage Website Audit: A Visual Walk-Through of Key Elements - Alliance 304
- Debt Financing for Today's Self Storage Borrowers Including Some Lesser-Known Options - Academy 416
- Hiring and Cultivating a Self Storage Management Team That'll Make Your Competitors Weak - Alliance 309
- Safety = Salvation! Protecting Your Self Storage Staff, Tenants, Property, & Business Reputation - Alliance 306
- Streamlining Self Storage Operations: How We Run 50-Plus Facilities With Only 5 People - Academy 415
- 9:00 - 11:30am: Overtime with the Experts - Alliance 305
- 10:00 - 10:50am: Educational Seminars
- Community Connections: Building Brand Loyalty in a Loud Self Storage Market - Alliance 304
- Dealing With the Tough Tenant Stuff: Bankruptcy, Death, Divorce, & Other Legal Sticky Spots - Alliance 306
- Diamond in the Rough or Rough Road Ahead? Weighing the Potential of a Self Storage Conversion Project - Academy 411
- Moving On & Up: Why It's Time to Let Go of Your Legacy Self Storage Software (and How to Do It) - Academy 415
- Protect Your Self Storage Business from Lawsuits and Save Thousands in Taxes - Summit 209
- The Ancillary Advantage: How to Successfully Implement an Add-On Revenue Program - Alliance 309
- Time to Make Hay! Ways to Maximize Your Self Storage Facility Sale (and Why Now's the Time to Do It) - Academy 416
- 11:00am - 12:00pm: Self Storage Q&A Sessions
- Investing & Development - Academy 411
- Management & Marketing - Academy 415
- Technology & Security - Alliance 309
- 12:00 - 1:00pm: Speed Networking for Facility Operators - Alliance 306
- 1:00 - 5:00pm Trade Show - Summit Ballroom
- Visit our booth to get a pair of Pug Socks!
- 1:30 - 3:00pm: Buyers & Sellers Meeting - Alliance 313
- 4:00 - 6:00pm: Legal Q&A with Jeff Greenberger - Academy 415
Friday, April 25, 2025
- 7:00 - 12:00pm: Registration
- 7:30am - 6:00pm: Boat/RV-Storage Workshop (Separate Fee) - Academy 411
- 8:00am - 12:00pm: Workshops
- Investing Workshop: Acquisitions
- Management Mastery Workshop
- 1:00 - 5:00pm: Workshops
- Digital Marketing Workshop - Tommy Nguyen & Darby Bozeman, StoragePug
- Remote Management Workshop
Find the official ISS program here.
Catch Our Educational Session, Roundtable, & Workshop!
Roundtable: Click, Click, Rent: How to Optimize Your Website to Increase Online Rentals
Speakers: Layne Peterson - StoragePug
Day & Time: Wednesday, April 23 from 2:00 - 3:00pm - Alliance 315
Most facilities have a way for tenants to rent online–but not all rental processes are created equally! Some websites are confusing, clunky, and hard to use, which can make the customer get frustrated and go somewhere else. In this roundtable, we’ll discuss how to optimize your website, how to capture the right info, and how to make your customers’ experience seamless in order to increase your online rentals.
- What matters to the customer most
- How to get them to "click rent"
- How to reduce abandoned carts
Workshop: Digital Marketing Workshop
Hosts: Tommy Nguyen & Darby Bozeman
Day & Time: Friday, April 25 from 1:00 - 5:00pm - Alliance 306
For most self-storage operators, digital marketing is tricky; and it’s hard to keep up with the newest tactics and trends. In a way, creating your strategy is a lot like building a new facility—you need to start with a solid foundation, then add the components that make the most sense for your business. In this workshop, our presenter address the key elements of a successful digital-marketing approach, beginning with a solid education on the fundamentals, then discussing extra steps you can take to next-level your efforts and set yourself apart from competition. Whether you're an industry veteran or a marketing green bean, you'll walk away with practical tips and actionable advice to get more leads and rent more units. You'll learn:
- How to audit your marketing and focus on what matters
- The top 10 components of a high-performing self storage website
- Which marketing channels provide the best bang for your buck
- SEO tips for ranking higher in your target market
- How to use grassroots/community marketing to enhance your digital marketing
- And so much more...
You'll need the ISS All-Access to attend this work (and three others of your choosing). You can get the pass or upgrade your existing one here!
When and Where is the ISS Expo?
The conference and trade show will be hosted at Caesars Forum Conference Center in Las Vegas, NV on Tuesday, April 22 through Friday, April 25. When you arrive, make sure you sign in at the ISS registration desk for your badge and materials!
Caesars Forum Conference Center
3911 S Koval Ln
Las Vegas, NV 89109
Phone: (855) 633-8238
