Gabfocus: Exceptional Customer Service Tips for Managers
Managers are on the customer service frontline, so how can you make sure you're equipped with all the skills you need to provide the best customer experience? We've invited a customer service expert to share tips and tricks that any manager can use to create happy customers and drive more positive reviews.
Thursday, September 26, 2024 | 2:00 PM ET
Grab your seat!
Register for our whole Gabfocus 2024 Season
Gabfocus
Exceptional Customer Service Tips for Managers
Thursday, September 26, 2024 | 2:00 PM ET
How to provide service that customers will remember.
Managers are on the customer service frontline, so how can you make sure you're equipped with all the skills you need to provide the best customer experience? A self storage customer service expert joins us to share practical tips and tricks that any manager can use to create happy customers and drive more positive reviews.
What's the best way to communicate with customers?
How do you actively listen and ask the right questions?
How do you handle tough conversations?
How do you turn a good experience into a positive review?
About Gabfocus Gabfocus sessions are virtual, self storage workshops that happen every month. Each session features hand-picked industry pros who will dive deep into important topics surrounding our industry, share best practices, and explore trends in the market. Plus, we end every session with a Live Q&A, where you can ask your questions to the experts. Check out over 50 past sessions to see for yourself!
Fill out the registration form, and you’re good to go! You’ll receive a confirmation email that you’ve been successfully signed up.
Mark your calendar
The last thing you want to do is miss it! Be sure you throw the details of the event on your calendar. But, don’t worry, we’ll remind you too.
Download Zoom & watch for the link
If you want to get ready, we recommend downloading the Zoom app on whatever computer or device you’ll be tuning in from. You will receive a personal Zoom link the day of the event.
