SurePoint Self Storage had gotten used to having low expectations for their digital performance. Now, with real results, business is booming, and the sky’s the limit.
more online rentals and reservations since switching to StoragePug
SurePoint Self Storage provides high-end, climate-controlled self storage to San Antonio, TX.
I had no idea this kind of success was possible!
Brian Cisarik, SurePoint Self Storage
Brian Cisarik has been in self storage for over 20 years. When he says, “I had no idea this kind of success was possible,” it’s worth paying attention to.
Over the last two decades, he’s developed, bought, and sold a fair share of facilities as SurePoint Storage, and he’d gotten used to a low level of expectation with his website providers.
Every few years we’d ask ourselves, "What are we doing?" You spend this money. You have a call every couple of months, you try to figure out what that call meant. You get a lot of data, but you ask yourself, "what does this mean? What do I do with this?"
Brian went looking for a better website, one that he could be proud of, and, most importantly, one that actually worked.
“With StoragePug, we had immediate, phenomenal results. One of our locations which had never had any kind of online traction got 12 online rentals in the first month and a half. And that was happening at the other stores too. Since then we’ve seen consistent results.”
For SurePoint, StoragePug helped raise the ceiling - not just of what a website could do, but what their business could do.
"Our old site was “up-to-date” but it wasn’t user-friendly. It’s clear that people were bouncing off our old website. We just weren’t getting much activity.
You guys have far exceeded our expectations. I had no idea this kind of success was possible."
“We love the enthusiasm of StoragePug. Sometimes enthusiasm is just part of ‘the pitch,’ but we’ve been so glad to find out that with StoragePug it’s real. What we asked for was more activity, more rentals, and more reservations, and that’s what we’re getting.
I wish all our partners were like you."
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