Spacebox owns and manages over a dozen stores, and, like a lot of self storage operators, they feel the pressure of keeping up with the REITs. For Corey Ward, Spacebox’s Owner and Director of Operations, finding a website partner who was innovative was the only way forward.

I’ve tried most of the other self storage website platforms. My main problem overall was that the website companies I’d used in the past were clearly done innovating. 

It’s a very competitive marketplace in self storage, and our company has to be really steadfast when competing for leads. The REITs are very aggressive in their marketing and marketing spend. To be competitive with them means being innovative, and my past website providers were not.

StoragePug’s websites and features are always improving. In a day and age of constant technological change, it’s essential that your digital tools are never static.

At Spacebox, the proof is in the results.

Our online rentals have taken off. With our past providers, I think we were lucky to get one online rental per year. Now 10% of our rentals and 40% of our reservations are coming online, and I anticipate that only growing.

Part of what makes StoragePug’s rental experience great is how easy it is to do. With our past sites, it’d take 3-5 minutes to rent a unit. With StoragePug, it’s 2-3 clicks and you’re done in 20-30 seconds. Speed is key, and that’s what they’ve brought to the table. And that’s why we’ve been successful.