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We solve problems. We do what it takes to get things done. We fully commit to the task at hand, and we set the standard for our team.
Our clients entrust the growth of their businesses to us, and we entrust the success of the business to each other. We MUST be good stewards of the resources, time, and opportunity we are given. This isn’t about being cheap; it’s about being responsible.
We are never satisfied with good enough. We push ourselves and each other to improve our physical, emotional, and intellectual well being. As an organization, we strive for continuous, mindful innovation.
As we journey together, we show up, fully committed. Our team is empowered to make decisions, act, and leave their mark. We invest our time into each other to build a team of mutual trust and accountability.
We care. No, seriously, our sincere and deeply held belief is that we are conduits of kindness and compassion to others, and we care about bringing joy to others.
People have good days and bad, and sometimes we may be the only light in their life. Whether smiling when talking on the telephone to each other or to our customers, serving others with enthusiasm is a pleasure.
We approach the world with curiosity and a healthy dose of skepticism. We passionately pursue truth and foster an environment of healthy, respectful debate.
If we can solve a problem using a better method or stop an activity “that we’ve always done,” we must.
Nearly half of Americans hate their jobs. They spend one-third of their lives going to places they dislike, working for people they don’t respect, and going through the motions of work that utterly devoid of meaning. Thank goodness I hated my job. If I wasn’t fired, the company as we know it would be nothing more than a weekend project. While some may have thrown up their hands in despair, I embraced the opportunity to change the course of my life, on his own terms.
See, my dad asked me to “help build a website to rent units online, for his self-storage facility in Knoxville, TN.” He’s not much of a “tech guy,” so he didn’t expect much out of this project but thought it might be something I could do. After a little bit of digging, however, we realized that folks like my dad don’t have the tools to run their businesses — because they didn’t exist. The little website project grew into a mission to bring the industry into the twentieth century. The Pug was born.
Tommy Nguyen and Richard Jeffords, former college friends, joined forces with me to build the Shopify of Self Storage, StoragePug. Why pugs? Because dating back to 400 BC, the Chinese read their wrinkles to symbolize loyalty, love, and fortune. And, well, truth is, I just love pugs.
The vision was simple: make great, usable software with amazing people and love on people who believe we can help them.
We’re zealous about helping people. Great people in bad places make bad employees. We’ve built a culture that fosters mental, emotional, and professional growth. We help our clients grow their business. We help people who find themselves at a point of need to quickly and painlessly secure the right storage facility with our clients. Our souls are full because it makes us happy to make you happy.
Stephanie Tharpe
President, A+ Management Group, LP
Barry Raber
President, Bargain Storage
Matt Clark
Self Storage Development, Elmdale Partners
Michael Spear
Owner, Storage Corral
David Kampa
Managing Partner. Freeport Self Storage