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Having a resident manager has been a regular practice in the self storage industry - but is it still the way to? Or are resident managers on the way out?
Property managers are not only the first human impression of your facility but also the closers. The manager should be their guide to a great experience.
Are you having trouble recruiting and retaining a good self storage manager? Check out our discussion of pay structuring for storage managers here!
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Do you ever go to bed wondering if you locked every door? We talked to some self storage experts about the proper protocol for closing up!
Few industries are like the self storage industry in that the success or failure of a location relies so considerably on one or two employees - the property managers. Finding a qualified manager can be exhaustive and usually is a lengthy process if done right.
A successful self storage marketing strategy starts with your manager. Your manager is a salesperson! Set goals that challenge them to become a better manager.