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Raising rates is a part of self storage--but some renters don't see it that way. Read our guide to handling conflict when renters resist rate increases!
Most of our customers are kind - but how do you handle those who aren't? Self Storage Manager of the Year Jenny Rodrigues offers her advice!
Marketing your self storage business doesn't need to be incredibly expensive. Find out how setting up an SMS marketing plan can solve many of your problems!
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Younger generations are bringing new skills, preferences, and methods of communication! So it might be time to start thinking about change.
QR codes have become incredibly common. With that comes dangers—but how dangerous are they, really? Learn the risks and how to counter them right here.
Want to learn how to improve your self storage business with SMS? Texting is a powerful communication tool. Here are the steps to use it right.
Texting is one of the best ways to communicate with your customers. But how can you do it without getting in trouble? Learn about SMS compliance here!
Not sure about how and when you should send payment reminders and late pay notices for your self storage business? Here are some best practices to help!
Should self storage operators be using text or email? Find out which method of communication gets the best results in which circumstances here!
Think that all you need to send during self storage move-ins is a lease to sign? Think again. Find out what information you should be sending (and when)!
Communication is key in every relationship, including those with tenants, coworkers, and employees! Get the details on self storage communications tools.