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Website metrics and customer data can be tricky to understand. Unfortunately, tools like Google Analytics feel like they're made for marketing experts. In this Spotlight, Tommy points out the website metrics that matter most and how often we should be checking them.
In our Session, Real Problems New Owners Face, Denise Bowley and Jane Sauls offer advice and perspective for how new owners can be set up for success.
In this Session, Denise Bowley, and Jane Sauls offer advice and perspective for new operators - including why to join your self storage association!
Some storage customers care just as much about convenience as they do the size of their unit. And, some care even more! Warren Lieberman of Veritec Solutions helps us understand the basics of value pricing and how we can make it dynamic.
Some storage customers care just as much about convenience as they do the size of their unit. And, some care even more! Warren Lieberman of Veritec Solutions helps us understand the basics of value pricing and how we can make it dynamic.
SSA's Chief Legal & Legislative Office, Joe Doherty shares advice on how operators can keep up with lien laws and avoid missed opportunities.
Tommy and Jim Mooney of Freedom Storage Management remind us how smaller operations actually have an advantage over the big storage companies.
Melissa Huff, Gabfocus moderator and owner of MR Management & Consulting breaks down the best practices for tenant on-boarding and what managers should be doing day in and day out.
Hear from self storage veteran, Bob Vamvas, as he discusses how to navigate value-based pricing for your storage units, and how you should handle concession plans.
Pete Whittingslow discusses best practices for navigating the self storage lien sale and highlights the best resources you can take advantage of to make the process easier for you and your storage facility.
Self storage veteran, Bob Vamvas, discusses how to effectively measure sales effort and best practices for you to use at your facility.
Scott Zucker discusses the legal guidelines you need to follow in order to take advantage of the electronic e-sign.