Let’s say you’re booking a hotel or B&B for that perfect holiday you’re planning. Does the quality of where you’re staying matter? Of course it does!
But you’ve never been there before. How do you tell the difference in quality between every potential option? You look at reviews.
A lack of reviews or exclusively negative reviews can hurt any business. Whether it gives a customer a bad feeling or just makes you look less credible, it loses you the sale.
So you need (good) reviews–but where do you start? We’ll point you in the right direction with our self storage reviews resources!
Looking for reviews, but unsure of how to ask? Download our 6 Easy Review Scripts here, complete with notes on when to ask for reviews!
Why are reviews important? How do I get them? Let’s start with the basics.
You’ve done your groundwork–you know you need reviews and you have a system in place to get them. Now it’s time to refine the process.
Your reviews are streaming in, and things are going well. Let’s take a good review game all the way to greatness.
With these tools at your disposal–and within easy reach for reference–you can approach getting and responding to reviews for your self storage facility with confidence.
Remember that as you develop your approach, you’ll learn what works best for you and your business–with our best practices to serve as your foundation!
At StoragePug, we build self storage websites that make it easy for new customers to find you and easy for them to rent from you.
