The StoragePug Self Storage Blog

In this Spotlight, our experts talk about how your actual business operations change after you expand to multiple facilities.

The onboarding phase of the customer journey is possibly the most important step in the customer's journey from their perspective. Find out how to make it a win.

In this Spotlight, our experts break down the major mistakes and pitfalls they see new self storage operators make.

In this Spotlight, John C. Lindsey explains what self storage is to him and gives guidance on how to determine if it's the right investment for you.

We can't wait for the SSA 2021 Fall Conference in Vegas, September 7-10! Visit us at the StoragePug booth and catch Tommy's roundtable on the Customer Journey!

We couldn't be more excited to attend the ISS 2021 World Expo in Vegas, July 13-16! Not only are we looking forward to catching up and connecting with the self storage community, but our own, Tommy Nguyen will be sharing a special Customer Journey workshop.

Brian Wofford of Storage Masters reminds us why clear expectations are a top priority when handling collections, late payments, and auctions.

Don't start from scratch! Download our Self Storage Operator Toolkit, full of checklists, templates, forms, and resources you can use to run your facility!