Sure, you can cut it! It'll be fine!
There are a lot of reasons you might have to cut a tenant's lock. They lost their key, they forgot their lock combination, or they simply can't get to the facility and want you to cut it so someone else can get in to grab something vital.
StoragePug's Lock Cut Authorization Form gives you proof that you did so at the tenant's request. Getting this form signed won't be necessary nine times out of ten -- but that tenth time, you'll be glad you have it.
The lock cut form is just one piece of our handy Self Storage Operator's Toolkit. All of these forms were drawn from industry professionals, which means they're not only made just for self storage operators, they're made to be useful. These pages are also totally customizable - download them, put your facility's name on the pages, print them out and you're good to go!
The Lock Cut Authorization Form is a simple way to record who has asked you to cut their lock, when, and why. That way, if there's any disagreement later about how the lock got cut, you not only have good information at hand, you have proof that the customer received it.
Proper documentation is a fantastic way to protect yourself from any potential self storage liability. Often, the form can prevent problems from arising - your tenant isn't likely to argue with you after putting down their signature. Many of the forms in our Self Storage Operator's Toolkit can help you with this!
Clarity can go a long way in improving your self storage customer experience. As much as it might feel like customers enjoy arguing with you, your tenants will be happier if everyone is on the same page. Even if you end up with the tenant not renting with you anymore, if they feel you've treated them fairly, that can help your business too.
The form has spots for all the relevant information and the tenant's signature, to make keeping track easier. Of course, you can add or remove any blanks that you'd like!
This helpful form takes the worry out of cutting locks at your self storage facility.
You may never run into a situation where a tenant is unhappy that you cut their lock, but if you do, it's much better to have documentation ready. Download our Self Storage Operator's toolkit below to make providing documentation much easier!
Don't waste time coming up with forms on your own. Not only do you have more important things to do, no one likes fighting with fonts and word processors. Some of our self storage friends have given us the forms they use to share with you, so you don't have to start with a blank page.
This authorization form gives you a helpful paper trail in case you run into trouble later on. Check out the rest of our helpful forms to get checklists, record-keeping solutions, and even interview questions!
For more great resources and information, check out the links below!
At StoragePug, we build self storage websites that make it easy for new customers to find you and easy for them to rent from you.
With Insights, our self storage marketing platform, operators get the data and digital tools they need to make the get out of their website and their self storage investment.
