Changing a lock isn't hard.
Explaining to the tenant why you had to change it can be.
StoragePug's Lock Change Notice form does the explaining for you. Like all of the handy forms in our Operator's Toolkit, this notice saves you time that would otherwise be spent composing, proofreading, and spellchecking. Head off headaches with this completely customizable notice form!
Our Self Storage Operator's Toolkit is a compilation of helpful forms that address common occurrences in the self storage industry. 100% free and totally customizable, these forms help you document important information. They can also save time, as this form clearly explains why you had to change the tenant's lock without you having to make a phone call!
Every piece in our Operator's Toolkit comes from experienced self storage pros, so they're made specifically for the industry and have been field tested to be actually useful.
The Lock Change Notice covers all the common reasons you might need to chance a tenant's lock, and you can add or remove reasons that aren't relevant to your facility.
The reasons for changing a lock will vary depending on how your self storage rental agreement is written, but you can't rely on your tenants to remember what the agreement said exactly. This form has short explanations for the reasons you might have to cut or add a lock to their unit to refresh their memories.
The notice has a checkbox you can mark to signify why you had to change the lock, so you don't need a bunch of different sheets for different tenants.
This form also has a blank space so you can customize a reason on-the-fly if you run into a strange situation. But nothing strange ever happens in self storage, right?
Customer service is important, and you need to establish good relationships with your customers. However, that doesn't mean having a cup of coffee and spending an hour chatting with them. They're busy, you're busy, and not everything needs a personal touch.
Your customers appreciate brevity. A simple note explaining what happened and why, as well as how to avoid needing it to happen again, saves them time as much as it saves you time.
This Lock Change Notice also creates a paper trail that can help you keep track of what you've done and whom you've told. The notice can head off arguments later about who was told what when.
Make your lock change process easier with our Lock Change Notice form!
For more great resources and information, check out the links below!
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