Gabfocus Spotlight: What are features of the best storage software?

Do you know what features the best self storage software must have?

No doubt we all have opinions on this. They're probably rooted in day-to-day tasks that are most important at your facility or the tasks you struggle with and need assistance on the most.

Are you interested to know if what you think lines up with what the software experts think?

Tommy and Melissa sat down with a panel of self storage software industry pros. In this spotlight, they cover the features of the best software.

Question: "What are features of the best storage software?"

Check out the video clip below to hear their answers:

In this Gabfocus Session: The Next Generation of Self Storage Software, Tommy and Melissa sat down with a whole panel of self storage software experts. Guests included Jack Colemanzo of Storeganize, Alyssa Winkelman of 6Storage, Steve Smith of Storage Commander, and Jason Palmer of Storable. The topic? All things self storage software.

Check out the full Session to dive deeper! 

Don't want to watch the clip? Here's what our guests had to say:

Streamline operations, improve the user tenant experience, facilitate extra integrations.

That's where I'd start."

—Steve Smith

"I think, like just simplifying your life.

I think it was Jack that said, you know, how much time are you spending doing X and can we help you spend less time doing that so you can do more time building your business, spending time with your family, these sorts of things.

I think, yeah, for me it's what can we do to reduce the time that they spend doing manual work?"

—Alyssa Winkelman

"Yeah, I think the only other thing add, how do you ensure you're driving performance?

So there's certainly making sure that we're automating those processes, but the system itself should be smart enough that it's helping you understand how to drive better performance out of the system as well.

So automation, but then also operations improvement. Right? So how do you know that?

How can you drive more efficiency into the business itself?"

—Jason Palmer

"I would just add into that mix reliability, so uptime, and security there.

Obviously we've talked about. But, yeah, I think like scalability, reliability, and sort of flexibility would be my sort of three pillars.

And then we haven't touched so much on customer support as well. I think it's really important to have a provider. You don't necessarily want to use customer support, but we do see that it's a new system and starting off with a new system can be scary, can be hard at times.

There's a learning curve and you want to find a partner and a software provider that's going to be there along the road and has that education, the academy, the videos, the support that's going to help guide you into kind of upscaling onto a new platform."

—Jack Colemanzo